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The largest prison technology company in North America released some exciting news in recent weeks. Securus Technologies of Dallas, a holding company with over 20 subsidiaries that provide technology-based solutions to law enforcement agencies and corrections facilities, completed an 18-month trial of its drone detection technology. The trial was an intensive testing period that wrapped up in early March of 2018. The technology is similar to the company’s cellular device detection that uses digital antennae structures, or DAS, to triangulate contraband cellular devices inside of prisons. Due to the increased security concerns of prison officials who have seen an increase in drone activity bring contraband into their facilities, the technology has been in the works for a number of years.

 

Securus also announced in late February 2018 that the company was the recipient of three Stevie awards at the 11th Annual Stevie Awards banquet held in Las Vegas at the historic Caesars Palace. They won the Gold Stevie Award for the Team Customer Service Complaints category. Two individuals won Stevie awards for their work in customer service, both a silver and a bronze. The company operates a U.S.-based customer service call center in Atlanta, Georgia. Securus Technologies was formed in 1986 and provides a host of services that are technology-based to over 1 million inmates and 3,500 government agencies in North America. These agencies include local and state municipalities, law enforcement agencies, and corrections facilities.

 

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